Shipping policy

Last Updated: 21 September 2026

Shipping Coverage

We currently aim to deliver products across serviceable locations in India.

Availability may vary depending on the product and PIN code.

Delivery Partners

Orders may be shipped through:

Delhivery
Shiprocket
Xpressbees
Supplier-direct fulfilment
Other logistics partners where required

Delivery Time

Estimated delivery times may vary depending on:

Product
Customer location
Courier availability
Supplier processing
Weather
Public holidays
Operational/logistics disruptions

The estimated delivery period displayed during checkout or communicated with your order should be treated as the applicable estimate.

Tracking

Where tracking is available, we may provide a tracking number or delivery link through email, SMS or other applicable communication channels.

Failed Delivery

If a delivery attempt fails because the customer is unavailable, provides an incorrect address/phone number, refuses delivery or otherwise prevents delivery, the order may be returned to the sender.

For COD orders, repeated failed deliveries may affect future COD eligibility.

Delayed Delivery

While we work with logistics partners to deliver orders within the estimated period, delivery may occasionally be delayed due to circumstances outside our reasonable control.

If an order is materially delayed or cannot be delivered, contact:

support@zappyco.in